A masterful barista can create a good cup of coffee by combining the right ingredients with their knowledge and expertise. Similarly, retailers have long sought ways to use data and technology to enhance their operations, optimise guest experiences and remain competitive in the market.

Come to have a coffee chat with us to explore how the AI technology overcome OMO challenges and transform the business model. Also, guests will be led by an experienced barista to enjoy an exclusive experience to understand more about coffee.

Let us unlock the secrets to crafting the perfect cup of coffee together!

Amy Kwan, General Manager, ICO Technology Limited

Henry Yeung, Vice Chairman, Hong Kong Retail Technology Industry Association

Ricky Chung, Director, AI Momentum Limited

TL Ng, Principal Sales Consultant, Oracle NetSuite

• Welcome Address
• Panel Discussion: Overcoming Retail OMO Challenges with AI – Transforming the Future of Retail
• The Points to Note to Implement AI for Customer Journey
• Leverage Cloud ERP to Make the Best of eCommerce
• Leader Dialogue: Facilitating Technology in Retail – Challenges and Opportunities
• Let’s Talk Coffee

Remarks:
* The agenda is subject to change without prior notice.
* Successful registrants will receive a confirmation email upon approval.
* In the event of any dispute, the decision of ICO Technology Limited shall be final.