Experienced IT Account Manager

Job Description

Strategic Account Management

Serving as the primary point of contact for a portfolio of key enterprise clients
Developing and maintaining strong, collaborative partnerships with clients
Understanding their business goals, challenges, and IT requirements
Proactively identifying opportunities to provide value-added solutions

Client Relationship Expansion

Expanding existing client relationships through cross-selling and upselling
Introducing new products, services, and technologies to address evolving needs
Negotiating contract renewals and securing additional business
Ensuring high levels of client satisfaction and loyalty

Operational Excellence

Coordinating with internal teams (sales, delivery, support) to ensure seamless service

Requirement

5+ years of experience as an IT Account Manager or similar role
Proven track record of growing and retaining high-value client accounts
Excellent communication, presentation, and interpersonal skills
Strong problem-solving and negotiation abilities
In-depth understanding of IT solutions, products, and services
Bachelor's degree in a relevant field (e.g., Computer Science, Business)

If you are ready to take your IT account management career to the next level, we invite you to apply for this exciting opportunity. We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth.

Application Method

We offer attractive remuneration package to the right candidate. Interested parties please send your full resume with availability, present and expected salary to us. All personal information provided will be used for recruitment purpose only.

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PERSONAL INFORMATION COLLECTION

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To communicate news and promotions to you relating to our products and services and other products and services we think may be of interest to you. We use cookies or similar tracking tools on your machine or device in order for us to personalise your user experience.
For our internal business purposes, such as data analysis, audits, developing new products, enhancing the website, improving our services, identifying usage trends and visiting patterns, determining the effectiveness of our promotions, and meeting contractual obligations.
The daily operation of our services and processing applications or requests relating to our products, facilities and services.

2. Personal data of customers held by us will be kept confidential but we may share your information internally with subsidiaries and/ or associated companies within our group and externally with any agent, contractor or third party service provider who provides services to us in connection with the operation of our business.

3. Our Data Protection Officer will be happy to answer any concerns or queries you may have relating to the use or storage of your personal data. You may opt out anytime via email at info@ico.com.hk or by telephone +852 28350908. You may also request access to your Personal Information, withdraw your consent to our use or disclosure of your Personal Information, or update or correct your Personal Information through the above contact.

If there is any inconsistency or conflict between the English version and Chinese version of this Statement, the English version shall prevail.